Not happy that I'm still; paying full amount for half the s. com. It's also important to keep your Hub 3 upright, with its light facing out towards the room. Shows available as Catch Up TV are indicated with this symbol: Step 3. If site loaded without issue go to next step otherwise Web Safe is working as expected; go to is the AS Name reported as Virgin Media: Yes, then post back here to have issue flagged to the forum team as they are best placed to help further. 168. 168. I've accessed websafe before but now when I select 'manage websafe settings ' it reverts me back to the service status screen. on 19-10-2022 07:04. You can even reboot your Hub from the comfort of your sofa. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. Email address. Get NordVPN - the #1 VPN for Virgin Media. For a single one, you may be able to get an exemption. If you can't figure it out, maybe you aren't ready for unfiltered internet access just yet. I have tried the 1. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals;. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Pick a category to get started. I’m new to Virgin but trying to access websafe to control the parental control settings but the page just sends me back to the home page - 5241832. loginBlock pornography, nudity websites - Virgin MediaVirgin Media. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. Any website unsuitable for children is blocked by default. You don’t need to be a web wizard to know how to take care of your kids online. - Page 2 - Virgin Media Community - 4960465, but it only occurred when editing settings. @ntlworld. So you won't have to worry about running out of space to store all your favourite TV. Makes sure your dns settings on your computer are manually set - 8. com site just fine, and other websites. Welcome to Virgin Media’s help and support page. The Government requires that all of. org. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. . A 4K TV can take your entertainment experience to the next level with life-like picture quality, unbelievably crisp colours and stunning detail. You can read more about Parental Controls on our website. If you changed the computer's network settings to use any Public DNS does that re-gain access. on 05-01-2023 17:27. Accessibility; Help getting started;Thanks for coming back to us NetWizard, So I can take a look at your account and make sue the web safe has been switched off correctly from our end, I will pop you over a private message. Any website unsuitable for children is blocked by default. Speeds. Contact the site operator for further help. You’ll pay nothing for 3 months (with no payment details. 67. 222 and 208. 220. Ive tried turning it off and on again. Whether you're a Virgin Media broadband or mobile customer, with the My Virgin Media app you can manage your account - and so much more - at the touch of a button. Options. . So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. Virgin Media: WebSafe. 8. 8. in/myVM for any blocked sites (There's more information on Websafe and how to change these settings here 👉 Web Safe | Virgin Media Help) and if you can also please check your advanced hub settings 👉 How to set up Virgin Media broadband | Virgin Media Help just so we can rule. "Sorry the changes you made were not saved, please try again". Virgin Media Internet. 220. But if I could create a guest network, then make my kids' devices connect to that, and enable Web Safe, they would be "protected". Parental controls are a set of tools designed to protect and keep children safe online. For example, Web Safe will work with any devices using your home broadband network but not if you’re using 3G on smartphones or tablets. com and we’ll look into them. You’ll need your policy number, which is just your mobile phone number – nice and easy! You’ve got seven days to let us know about any stolen, damaged or lost phone. on 19-07-2023 09:07 Hi @Brianlfc0210, Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web. Last edited: Aug 21, 2022. Phone. Tested it out today via a simple Google search. To confirm Web Safe is working try going to. Additionally, I've read others have been stuck trying to access the WebSafe settings and just being looped back to the toolkit. These forums offer no public accessible solutions to the numerous threads I have seen with this issue, with direct messages seemingly preferred by Virgin Media staff. When prompted, enter the settings. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. You can change this by clicking on the toggle to switch on or off when needed. Just bear in mind this would reset everything. 4. Learn more. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. We would like to show you a description here but the site won’t allow us. 11 March 2014 at 10:05PM edited 11 March 2014 at 10:13PM. My Virgin Media App; Virgin Media Connect app; Virgin TV Go app; Virgin TV Control app; Virgin Media Store app; Virgin Media Mail; Gadget Rescue; Sky Sports app; Home Works; Web Safe; Virgin Media Internet Security; Google One1 REPLY. What is Virgin Media Web Safe? Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. . Any website unsuitable for children is blocked by default. Payment is non-refundable (unless you cancel within 7 working days). Virgin Fibre Areas only. Click: Settings. Web Safe is on by default and its Child Safe component is blocking access to Surfshark . We also provide broadband customers with Web Safe, which is designed to automatically block access to sites it believes are either unsuitable for children, fraudulent or contain. on 01-02-2023 14:12. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. 100; access to the VPN site is blocked, i. What is Virgin Media Web Safe? Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be. 9. The VIP in SafeSearch VIP refers to a Virtual IP which is an IP address that can be routed internally to multiple Google servers. You can find more information about advanced hub settings if ever needed here 👉 How to set up Virgin Media broadband | Virgin Media Help . I have searched alot on here but cannot find the answer. How to turn on Child Safe. Phone. Once logged in you will see 2 filters; Virus Safe and Child Safe. Hi, I've seen this problem mentioned so many times but nobody's 'fixes' work. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. When prompted, enter the settings. 123,8. 8. My Virgin Media App. Have you tried adding the VPN site and other URLs it might need to My Virgin Media > Update settings > Online Security > Web sites > Add (located under Allowed Websites )? --. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. Louis, Money in the Bank is your chance to experience one of WWE’s greatest traditions. NordVPN – Extensive server network. com. Could I request for some intervention from any of the admin to. websafe page unable to load. Make a claim now. Options. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. And there’s more to come your way. 99. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. In addition, parents can access operating system or device parental controls as well as third-party software from anti-virus companies to further limit children's activities online. 222. Excludes broadband faults and broadband network outages. Just click the link and sign in to My Virgin Media to see your bill. e. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. So you can kick back and enjoy yourself, knowing somebody’s got your. Options. 0 Kudos. At Virgin Media, we pride ourselves on our parental controls. The easiest way to access websites blocked by your ISP is by connecting to a VPN. Social media is another good. Open Advanced settings. Any attempt bounces me back to my account page. PrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others. There’s a big wide world of telly out there, and we want you to get the best of it. com. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. Options. Just joined. My Virgin Media App; Virgin Media Connect app; Virgin TV Go app; Virgin TV Control app; Virgin Media Store app; Virgin Media Mail; Gadget Rescue; Sky Sports app; Home Works; Web Safe; Virgin Media Internet Security; Google OneTo disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. 1. Malicious software can be hidden in other seemingly harmless software and downloads, such as torrents, apps or screensavers. Not able to access websafe_setting page (able to go to update_profile page). You can go look up how to change the DNS in whatever operating system you are using yourself. A similar issue raised here, Re: Websafe not blocking apps on iPhone and iPad e. Options. What to do if Virgin Media Web Safe isn't working. Options. CyberGhost VPN is operated by Kape Technologies – the company behind PIA. Virgin Mobile. ” This is generally a useful feature; however, it can sometimes deem VPNs as unsafe and will block them. On my account its activated but it doesn't filter out any of the websites i want on any device connected to the network. 0 that contains your default network information. If your Virgin Media Hub is in modem mode then make sure your third-party router is configured to use Virgin Media's DNS at 194. ac. Set the vpn to port 80 or 443 - these are the ports that 99% of all traffic goes through so they don't block them. Hello, I am having this problem too. Virgin Media Web Safe Step by step guide 8 You then have three options to customise. . 168. Sign in . To confirm if this is the case try the following when connected to your home network: browse to post the AS Name result here FYI if the AS Name is not Virgin Media then check: (a) device's DNS setting has not been manually set; (b) third-party router's. We'll go over how to set up the filter, what. 4. When you sign up for eBilling we'll send you an email each month to let you know when your bill's ready to view online. Once you’ve got all the bits and bobs in the right place, you can call our activation centre to activate your services on 0800 953 9500. Forum; Apps. It seems to be a common problem that websafe and child safe cannot be turned off which is why im here! I also cannot contact virgin media any other way except phone call which i dont have time for so please can someone fix webchat and alao help me with turning off websafe and childsafe as my broadband is. Move message to Spam folder (default) Flag a message as. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. One legend. Keep your kids safe online. If you express your Web Safe preference a VM Team member will pick this up and attempt to correct the situation on the back end systems. SafeSearch VIP will force all users on your network to use SafeSearch on Google Search while still allowing a secure connection via HTTPS. My Virgin Media, making managing your account easier with all your information in one place. Thank you for reaching out to us in our community and welcome, we are aware of an issue with Web safe and customers being unable to activate or deactivate, we are working on this and aim to get this resolved ASAP, apologies again for any inconvenience caused. This is what I tried to enter. This bypasses Virgin media website blocking, allowing you to access. There’s not much point protecting your WiFi, Hub, TiVo and passwords if you don’t look after your devices as well. Every attempt bounces me back to the 'My Account' page. For parents everywhere, staying informed about the ins and outs of using the web in today’s increasingly connected world has never been more important. 255. Virgin Media and you have confirmed Child Safe is on. This tutorial is for anyone unable to access certain websites at home. Re: Web safe on 17-10-2021 16:47 Rather than post the same question across multiple threads (which is against forum rules and can cause confusion), please stick to one thread for one question. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. If you want to know more, the updated sections are 6. If you’re not using your own device, read our help on private browsing before you sign in. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media, Office VPN, online Games etc etc. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select. was something that affected money or tv streaming it would be fixed in a few hours but so little attention is given by virgin to web safe that it takes them days to weeks to fix these. 1. 0345 6000 789 * from your child’s phone to turn on parental controls. Feel confident in letting your child learn and play online, with parental controls through Virgin Media’s Web Safe. in Security matters yesterday; Web Safe Parental Control Not Working in Switched On Families Thursday; Re: Can’t access web safe in Switched On Families Tuesday; Youtube in Switched On Families Monday If you changed the computer's network settings to use any Public DNS does that re-gain access. The websites work with a vpn and when connected to mobile data. 1. We would like to show you a description here but the site won’t allow us. Joining in. Fresh from claiming the IBF title having beaten Lee Selby in a thrilling fight earlier in the year, Warrington. This means that the signal travels out into the room, and not. I don't use a VPN (even one incorporated in my browser or anti virus) or VM Childsafe or Websafe. We did scan the - 5320371Options. Any website unsuitable for children is blocked by default. 168. This has been the case for a few weeks and I have been unable to access websafe settings. 8. 220. Login to the Virgin Media online account in a web browser. 1 or whatever else you like. When the mouse is over that option, there should be a URL that shows in the bottom left hand corner of the page. Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. Mobile Your Account. Switch on Child Safe. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. If you can please check your Websafe settings here 👉 virg. Hi there Paulhank, Thanks for your post and welcome to the community. 9. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. IP address 192. 1. 5. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals; Broadband and phone deals; Broadband only deals; Broadband and TV deals; Fibre broadband deals; Help. If any of his devices connect to the Virgin Media internet box, either wired or wireless, he can visit the wwe. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. 296. 17 October 2022. Every single Virgin Media (broadband connection comes with two things: Web Safe, and F-Secure SAFE. 67. Hello My account number is [removed] When I click at I land here - 4960465 - 4A similar issue raised here, Re: Websafe not blocking apps on iPhone and iPad e. Sign Up # (also hope it's ok if i tagged you)# **# aos# aosedit# but I LOVE SKYE# gifs# jemmasimmuns# mine# skyeedit# skyejems# so i finally get past the blocked websites on my computer and the first thing i do is gif#total trash :-)FYI: default settings is for Web Safe to block access to VPN sites. 220. Go to My Apps. @ntlworld. 8) and this will bypass the websafe filter. Vonage 2nd line. uk, which will give you a rough idea on if it's a single ISP in the UK that's filtering your site, or the entire gamut. Options. This includes name, home address, email address, phone and mobile numbers, bank details, PIN numbers, passwords, school name, photos or anything else that might help identify your child in the real world. Virgin Phone Switchover. . Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsFor network-based tools, like Web Safe: Be aware which devices allow web access outside your home network. 1. . When I go to the settings page and click to turn on, I get the message " Sorry the - 5319009. That said, the more you know about the web, the better understanding you. 0 Kudos. We would like to show you a description here but the site won’t allow us. Taken off Virgin security and any other I think! Rebooted; Reloaded; and all to no avail the program loads to circa 77% then fluctuates but hangs at circa 99%. For lone dwellers, M125 should support online gaming, and streaming on multiple. Blocking techniques vary from one Internet service provider (ISP) to another with some sites or specific URLs blocked by some ISPs and not others. Up to 3 WiFi Pods if needed. 220. 0 that contains your default network information. Liam Rawsthorne, head of fraud at Virgin Media O2, said: “It’s worrying that so. on 02-09-2023 18:58. Here are our top tips to help you on your way. That’s because we both believe digital technology has the power to give disabled people a voice, help them live independently and unlock. Discover the web for yourself. Stay. 168. Bypass Child Safe & Virus Safe. Any website unsuitable for children is blocked by default. Account - Mobile. Virgin Media takes online safety seriously. Allow at least a metre of clearance for best performance. Chop and change TV, broadband and phone services to create the perfect deal for you. What you get in your QuickStart pack depends on what Virgin Media services you ordered. On the Home screen choose Search & Discover, then select Search and start typing in the name of the show, a movie star's name, or a keyword (like comedy or drama). 100). 27 minutes ago. PrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others. 168. 29 minutes ago. 123 and 194. com. Learn how you can change Web Safe. uk. 0 Kudos Reply. I have the hub 3 in modem mode using a TP Link router for better wi fi. Changing network settings to use any Public DNS should re-gain full access for the device. Virgin Media released their network level parental control option, WebSafe, in early 2014. Can't manage my settings as the buttons are greyed out. Web Safe will automatically be turned on for customers joining Virgin Media after 16 May 2018. 1/help for specific device where Web Safe is not working. 1. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals; To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Once you’re done, launch your browser and you’ll be able to access previously blocked sites. If you want to prevent someone else, or your child from changing your parental control settings, you can create a passcode. Tried every browser, device, incognito mode etc. If you changed the computer's network settings to use any Public DNS does that re-gain access. Jim__d. An extremely fast, security-focused VPN that supports more than a dozen router firmwares. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. We would like to show you a description here but the site won’t allow us. 1 Kudo. If site loaded without issue go to next step otherwise Web Safe is working as expected; go to is the AS Name reported as Virgin Media: Yes, then post back here to have issue flagged to the forum team as they are best placed to help further. Once logged in you will see 2 filters; Virus Safe and Child Safe. Same problem from either the phone app or web-site. . #3. You may also benefit from performing a PIN hole reset on the Hub to see if this gets things working again. TalkTalk HomeSafe was the first online security software in the UK to block harmful content on a network level, when it was launched back in 2011. com. This is a fast and very easy trick that can work even if you're not a Virgi. When signed in to My Virgin Media go t o the old Web Safe page here:. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for example Setup. We would like to show you a description here but the site won’t allow us. Virgin Media 'Web Safe'. Adjust the settings according to the level of protection you want. on 18-01-2023 20:59. Look out for the envelope in the top right-hand corner. Open a Web browser (e. CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. What to do if Virgin Media Web Safe isn't working. Web Safe blocks websites at a network level, so they can't be accessed by any device connected to your router. Search for "Network status" and open the app (it should be within Settings) 2. Virgin Mobile. Thanks VM for getting the old websafe interface back. Sign Up # (also hope it's ok if i tagged you)# **# aos# aosedit# but I LOVE SKYE# gifs# jemmasimmuns# mine# skyeedit# skyejems# so i finally get past the blocked websites on my computer and the first thing i do is gif#total trash :-)We would like to show you a description here but the site won’t allow us. ↑ Switched on Families: tackling the big issues when it comes to kids and the web, Virgin Media, 2014-02-28; ↑ Virgin Media adds network level parental controls to help keep kids safe online, Think Broadband, 2014-02-28; ↑ Safe from the start – how we’re helping protect families online, Virgin Media, 2018-05-18Re: Can’t access web safe. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. Exclusive student broadband deals with an '. I noticed a few days ago that it stopped blocking any of the sites it is supposed to (including the specific site above, and gambling sites. Virgin Media Web Safe comes free with any Virgin Media broadband package and provides wifi-level protection for all devices connected to your router. Follow these easy steps: 1. Click on Disable Channel Optimization and then on Apply changes. Sign in . Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright. The only gripe is that I cannot reliably get to the "old" websafe setup page - sometimes I get the new (broken) version. And with our 500GB TiVo box you can record around 250 hours of standard TV or around 50 hours of HD TV. Try computers with Cisco’s OpenDNS using 208. . Otherwise check the device on which you ran the test to confirm DNS. FYI: default settings is for Web Safe to block access to VPN sites. CyberGhost VPN is operated by Kape Technologies – the company behind PIA. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. . com is returned as 81. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. We’ve put together some handy hints and tips to help you become a Virgin TV pro – just let us. org. on 09-07-2023 22:56. 1. 1. sign in here Login to My Virgin Media | Virgin Media using authentication credentials of account holder. 220. Hi there, Websafe has stopped blocking websites. WebSafe. Your previous Web Safe settings will remain active. Take care, Kain. Joining in. Regards. Watch this space for our full review. What value is shown for AS Name when you visit If it is not Virgin Media then you need to look at why your network's / device's DNS is different. Top five tips for parents. Open a Web browser (e. To celebrate reaching 2 million TiVo customers we thought it would be a nice surprise to send the lucky customers a little treat on installation day – and what a treat it was. Hi Chris1954, Thank you for reaching out to us in our community and welcome, sorry to hear you are facing issues trying to change your Web-safe settings, have you tried clearing all cookies and cache then trying again? Regards. I've been on the phone 5 times for nearly an hour each time. From the device on which Web Safe appears to not be working go to What is the AS Name value reported? The following example reports this value as Virgin Media. Your bill explained. It'll help to protect any device that's connected to.